Last updated: [09-02-2024]

 

ORDER PROCESSING:

Please allow 7 days to process your order. Expect an email to let you know your order is on the way!

 

STORE PICKUP [Cold Storage Campus, Sabour,  Bhagalpur-813210, Bihar, India]

Orders can be picked up after 7 days, from [10am-6pm]. An email will be sent when your order is ready for pickup.

 

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 kms of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

 

When your order is ready for delivery, you will receive an email with real-time tracking information.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

 

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Clotive Fashion Store is not responsible for these charges if they are applied and are your responsibility as the customer.

 

In the event that your order arrives damaged in any way, please email us as soon as possible at clotivestore@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at clotivestore@email.com.